At 8day, player privacy is more than a legal obligation — it is a commitment we uphold every day. Learn how we collect, use and protect your personal data with full transparency and responsibility.
Every aspect of how we handle your personal data is designed with security and transparency as the priority.
All data transmitted between your device and 8day servers is protected with 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia.
Your personal data will not be sold, rented or shared with third parties for marketing purposes without your explicit consent. Any data sharing is strictly for legitimate operational purposes.
You have the right to access, correct, download or delete your personal data at any time. The 8day support team is ready to process any data-related requests within 30 business days.
Your data is stored in data centres protected by multi-layered physical and digital access controls. We conduct regular security audits by independent third parties to ensure the highest standards are maintained.
We only use your data for the purposes stated in this policy. Any new use of your data that differs from the original purpose will be communicated to you in advance before it is implemented.
The 8day privacy policy is designed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international standards, ensuring your rights as a user are fully protected.
8day ("we", "our platform") takes the privacy of every player using our services seriously. This Privacy Policy clearly explains how we collect, process, store and protect your personal data when you use the 8day website, mobile app and all related platform services.
This policy applies to all registered users and visitors of the 8day platform, regardless of access method — whether via web browser, Android app, iOS app or any other supported device. By continuing to use the 8day platform after reading this policy, you confirm that you understand and agree to how we handle your personal data.
8day only collects personal data that is strictly necessary to provide our players with a safe, fair and responsible service. The types of data we collect are as follows:
| Data Category | Example Information | Requirements |
|---|---|---|
| Personal Identity | Full name, date of birth, gender, national ID or passport number | Mandatory (KYC) |
| Contact Information | Email address, phone number, residential address | Mandatory |
| Financial Data | Bank account number, e-wallet details, transaction history | Mandatory (Payment) |
| Technical Data | IP address, device type, web browser, operating system, log data | Automatic |
| Game Data | Betting history, games played, wins and losses | Automatic |
| Preference Data | Preferred language, notification settings, game preferences | Options |
We do not collect sensitive data such as health information, political views, or religious beliefs except where required by applicable law.
Your personal data is collected in various ways as you interact with the 8day platform:
Every piece of data we collect has a clear and legitimate purpose. We use your personal data for the following:
We will not use your personal data for any purposes not stated here without obtaining your consent first.
8day respects your privacy and does not sell your personal data to anyone. However, in the course of legitimate platform operations, there are certain situations where we need to share your data with the following parties:
Protecting your personal data from unauthorised access, loss, misuse, or disclosure is our highest priority at 8day. We implement comprehensive technical and organisational security measures, including:
While we take all reasonable steps to protect your data, no security system can be guaranteed 100% foolproof. We encourage you to also play your part in keeping your account secure by using a strong password and never sharing your login credentials with anyone.
8day retains your personal data only for as long as necessary to fulfil the purposes stated in this policy, or for as long as required by applicable law.
Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be personally linked to you.
The 8day platform uses cookies and similar tracking technologies to enhance your user experience and ensure the platform functions correctly. The following are the types of cookies we use:
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and the international privacy principles we adhere to, you have the following rights regarding your personal data:
Request a copy of the personal data we hold about you at any time.
Request the correction of any inaccurate or incomplete personal data.
Request the deletion of your personal data, subject to statutory retention obligations.
Object to the processing of your data for direct marketing purposes at any time.
Request a copy of your data in a structured, machine-readable format.
Request a restriction on the processing of your data under certain circumstances provided by law.
To exercise any of the above rights, please contact the 8day support team via live chat or email at [email protected]. We will process your request within 30 calendar days.
In operating our global platform, your personal data may be transferred to and processed in countries other than Malaysia. This includes countries where our service providers, data centres and technical infrastructure operate.
8day ensures that any cross-border data transfers are carried out with adequate safeguards in place, including:
8day reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or technological developments. The "Updated" date at the top of this page will always reflect the date of the latest revision.
If we make significant changes to how we handle your personal data, we will notify you via an in-platform notification or email to the address registered on your account at least 14 days before the changes take effect.
Your continued use of the 8day platform after any changes to this policy take effect constitutes your acceptance of the updated policy. If you do not agree with any changes, you have the right to close your account and discontinue use of the platform.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:
We are committed to addressing all privacy-related complaints within 30 calendar days of receipt. For urgent matters, live chat is the most recommended channel for an immediate response.
8day protects your data the same way we protect your trust — with full accountability, transparency and zero compromise. Register today and experience the difference of a platform that truly puts players first.
This platform is for adult users aged 18 and above only.